But of course every service writer rolls his eyes if you say you read something on the internet that could be the problem. Hoping the key really is the problem, I'm just a little skeptical.I see it more often than not. It's not the OPs fault by any means. Any good mechanic should be able to figure it out on their own, and if they can't, they should be smart enough to use the resources at their disposal (including Google) to research the issue and fix it. I mean they are getting paid to do THEIR job. The fact that somehow the customer ends up doing it absolutely blows my mind.