I did my research on YT, more so to see how to open up the dash.  Then to find if any others had the same problem.  Turns out there is a cable on the back side of the knob that goes to control some vents.  My root cause was a over loaded glove box - previous owners - and some papers fell down and got in the way of the end of the cable.  The cable not moving ended up getting a kink in it.  I straightened it and now the cable works fine, but now I have no heater motor.  The fan doesn't work at any position.  Work still in progress.