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Jeep Wrangler JK
JK General Discussion
Lifetime powertrain warranty buyout
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<blockquote data-quote="SDJeep08" data-source="post: 457176" data-attributes="member: 24923"><p>Hi all - I am following up on this Lifetime Powertrain Warranty issue.</p><p></p><p>I have a 2008 Jeep Wrangler with an "active" lifetime powertrain warranty (I am the original owner, have completed all service and 5-year inspections). My left side exhaust manifold has a crack which is clearly identified as a covered part under the LPT warranty. I brought the jeep into the dealership and they agreed that it is covered and ordered the part. Months go by, the part is "backordered" and is now discontinued. The local service dept apologized and advised that I call Chrysler Care at 1-800-334-9200. I spoke with their representative (Karen) who appeared to be fairly new and she stated that since Mopar discontinued the part it would not be covered under the LPT warranty and that essentially I am SOL.</p><p></p><p>To me this seems like a clear breach of contract by Chrysler to fulfill their warranty obligation. Has anyone else had a similar experience? What was your outcome? One of the reasons I purchased and kept the jeep was the LFT warranty which I was told would be honored as long as I was the original owner and completed the 5-year inspections... Thanks</p></blockquote><p></p>
[QUOTE="SDJeep08, post: 457176, member: 24923"] Hi all - I am following up on this Lifetime Powertrain Warranty issue. I have a 2008 Jeep Wrangler with an "active" lifetime powertrain warranty (I am the original owner, have completed all service and 5-year inspections). My left side exhaust manifold has a crack which is clearly identified as a covered part under the LPT warranty. I brought the jeep into the dealership and they agreed that it is covered and ordered the part. Months go by, the part is "backordered" and is now discontinued. The local service dept apologized and advised that I call Chrysler Care at 1-800-334-9200. I spoke with their representative (Karen) who appeared to be fairly new and she stated that since Mopar discontinued the part it would not be covered under the LPT warranty and that essentially I am SOL. To me this seems like a clear breach of contract by Chrysler to fulfill their warranty obligation. Has anyone else had a similar experience? What was your outcome? One of the reasons I purchased and kept the jeep was the LFT warranty which I was told would be honored as long as I was the original owner and completed the 5-year inspections... Thanks [/QUOTE]
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Jeep Wrangler JK
JK General Discussion
Lifetime powertrain warranty buyout
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