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Jeep Wrangler JK
JK General Discussion
Lifetime powertrain warranty buyout
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<blockquote data-quote="Scott W" data-source="post: 448236" data-attributes="member: 23466"><p>They were actively looking for Mopar parts to repair a cracked manifold. The couldn’t locate one. Finally they found one that was not an Mopar part but allowed it with the warranty. The service guy at the dealership told me that I needed a new engine but that Mopar was gonna try everything they could do to just repair it until it went out. I got it back and it was still running hot and leaking water into the engine. I brought it back to them and they determined that it was then time to get a new engine(unsure of what the exact diagnosis is). This was in late February. They have kept me in a rental or loaner since that time as they have been looking for an engine. It took them over a month to determine that. Evidently the communication between the dealership and Mopar is slow. Mopar makes them jump through several hoops in order to diagnose the issue. They have been looking for a new engine since. Finally Mopar decided to offer a buy out. So you feel like that I should take a low end trade in value for my jeep because they decided to stop making my engine or parts for it ? Are you kidding? The markel value for that jeep right now is upwards of the 12k range with a running engine (which is their responsibility). They are wanting to get out of these warranties and this is their plan to do so. It’s not fair to those of us who have kept the Jeeps and maintained them for Mopar to do this. I want them to either fix my jeep and maintain my warranty or compensate me for both. I don’t think that is being unreasonable. They alone caused this mess</p></blockquote><p></p>
[QUOTE="Scott W, post: 448236, member: 23466"] They were actively looking for Mopar parts to repair a cracked manifold. The couldn’t locate one. Finally they found one that was not an Mopar part but allowed it with the warranty. The service guy at the dealership told me that I needed a new engine but that Mopar was gonna try everything they could do to just repair it until it went out. I got it back and it was still running hot and leaking water into the engine. I brought it back to them and they determined that it was then time to get a new engine(unsure of what the exact diagnosis is). This was in late February. They have kept me in a rental or loaner since that time as they have been looking for an engine. It took them over a month to determine that. Evidently the communication between the dealership and Mopar is slow. Mopar makes them jump through several hoops in order to diagnose the issue. They have been looking for a new engine since. Finally Mopar decided to offer a buy out. So you feel like that I should take a low end trade in value for my jeep because they decided to stop making my engine or parts for it ? Are you kidding? The markel value for that jeep right now is upwards of the 12k range with a running engine (which is their responsibility). They are wanting to get out of these warranties and this is their plan to do so. It’s not fair to those of us who have kept the Jeeps and maintained them for Mopar to do this. I want them to either fix my jeep and maintain my warranty or compensate me for both. I don’t think that is being unreasonable. They alone caused this mess [/QUOTE]
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Jeep Wrangler JK
JK General Discussion
Lifetime powertrain warranty buyout
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