OP
Sorry about the last sentence…… They should make this right
However, they cannot under the terms of the warranty if the parts don't exist to make it happen, correct? So this is not an option.They are already obligated to fix my jeep under the warranty.
That's what I think.In my mind, Jeep owes you one of two things, either a Jeep in good running order or the monetary value of parts & labor required to repair the Jeep. If they repair, your warranty should continue. If they give your the cost of repair, you keep the Jeep, but your warranty is void (because they didn't do the repair). Another option is for Jeep to work with the dealer to get you into another Jeep at no cost to you. That would be a stretch, but I think all cards are on the table.
They weren’t able to get an oem replacement but they were able to get an aftermarket authorized. Make them fix it.This time they are trying to get approval to purchase an oem replacement
Who authorized the aftermarket replacement? I have a cracked exhaust manifold which is discontinue and Chrysler Care told me that they will not authorize an aftermarket replacement...They weren’t able to get an oem replacement but they were able to get an aftermarket authorized. Make them fix it.
There may be some truth to this, but just as an FYI, most auto manufactures discontinue OEM parts after 10 years. If I recall this is because they are only legally required by the government to support a vehicle with part production for 10 years after it ends it's production run.It seems to me that Chrysler is purposely discontinuing parts for the purposes of getting out of the warranty.
I am not a lawyer, but that has always been my understanding as well. They're not in the parts business. They're in the new car business.There may be some truth to this, but just as an FYI, most auto manufactures discontinue OEM parts after 10 years. If I recall this is because they are only legally required by the government to support a vehicle with part production for 10 years after it ends it's production run.
I could be wrong about this, but that's what I've been told.